UP TO 40% OFF + FREE DELIVERY ALL OVER BANGLADESH | 100% GENUINE TECH
Delivery & Logistics

Shipping & Delivery Information

Sync & Switch provides online gadget and electronics shopping for customers across Bangladesh. We work with reliable delivery partners to deliver orders safely and efficiently.

Important Inspection Policy

Check Your Product in Front of the Delivery Rider

Customers are strongly advised to check the product in front of the delivery rider before accepting the delivery and signing or completing payment.

Please verify the following at delivery:
Product name & model
Product quantity
Visible physical damage
Packaging condition & seal
Major visible defects
Matches your placed order

If there is an obvious issue or damage, please notify the delivery rider immediately and reach out to Sync & Switch customer support.

Delivery Coverage

We aim to deliver products throughout Bangladesh, including major metropolitan areas and locations outside Dhaka, subject to delivery partner courier coverage and accessibility.

Order Processing

Once an order is successfully placed, our team may contact the customer to verify order details and delivery information. After confirmation, the order will be prepared and handed over to our courier partner.

Estimated Delivery Times

Delivery timelines may vary based on several real-world operational factors. Estimated delivery times provided during checkout are estimates and may occasionally change due to:

• Delivery destination & district
• Product inventory availability
• Time of order confirmation
• Courier partner logistics
• Weather & transit conditions
• National holidays & peak seasons

Branded Products & Warranty Policy

For branded products, warranty, replacement, repair, service, and other after-sales matters are subject to the respective brand's applicable policy and warranty terms. For more details on brand warranty coverage, review our Warranty & Return Policy.

Delivery Inquiries & Assistance

If you experience any delays or issues with your parcel, please contact our customer support team with your order number and registered phone number:

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