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At Sync & Switch, warranty coverage, if applicable, is provided by the respective brand or manufacturer and is subject to its official terms and conditions. Customers can claim the applicable warranty through the brand's authorized warranty service.
Warranty is available only on selected products where the respective manufacturer or brand explicitly provides warranty coverage.
Warranty scope and eligibility are determined solely by the manufacturer's published warranty policy. The following common conditions and damages are generally excluded from warranty coverage:
If an eligible product encounters a manufacturing defect during its active warranty window, please follow these steps:
No Independent Warranty: Sync & Switch acts as a retail distributor and does not independently provide a replacement, refund, or repair warranty outside the applicable manufacturer or brand policy.
Brand Decisions are Final: Repair, replacement, servicing, parts availability, and claim evaluations are determined exclusively by the respective brand's assessment team and official policy.
No Implied Coverage: No warranty is implied, promised, or assigned for products where manufacturer coverage has not been officially confirmed.
Warranty availability, duration, and specific terms vary across products and manufacturers. Customers are advised to review the individual product page details thoroughly before purchasing. Sync & Switch does not promise a fixed resolution timeline or guaranteed replacement.
For guidance regarding brand warranty claims or service center locations, our support team is available to assist you: