Terms & Conditions

Customers agree to use the Sync & Switch website for lawful purposes only. Users must not misuse the website, attempt unauthorized access to our servers or databases, interfere with website operations, or engage in any fraudulent activities.

Sync & Switch makes reasonable efforts to ensure that product descriptions, technical specifications, images, prices, and stock availability are accurate. However, item packaging, color shades, accessories, or technical specifications may occasionally differ slightly due to manufacturer revisions, lighting, or display variations.

All prices listed on the website are displayed in Bangladeshi Taka (BDT) and may change without prior notice based on market conditions, promotional events, or supply chain changes. The applicable price is generally the price displayed when the order is placed, subject to order verification and corrections where applicable.

Placing an order on the website does not necessarily mean that the order has been finally accepted. Sync & Switch may contact customers via phone or message to verify order details and delivery addresses.

Sync & Switch reserves the right to decline or cancel an order where necessary, including under the following circumstances:

• • Incorrect pricing or typographical errors
• • Product unavailability or stock depletion
• • Incorrect product information
• • Suspicious or fraudulent activity
• • Inability to verify customer contact details
• • Other legitimate operational constraints

Delivery estimates may vary depending on delivery location, product availability, courier partner operations, national holidays, severe weather, and other unforeseen circumstances. Sync & Switch cannot guarantee an exact delivery time unless specifically stated. For more details, refer to our Shipping & Delivery Info.

Customers are strongly advised to inspect products in front of the delivery rider before accepting delivery and making payment. Any visible physical damage, incorrect items, or obvious delivery-related issues should be reported to the rider and our customer care team immediately.

For products covered by manufacturer or brand warranty, warranty claims are subject to the respective brand's warranty terms and conditions. Different brands and products may have different warranty periods, coverage limitations, exclusions, and service procedures.

Returns and replacements are subject to the applicable Sync & Switch Warranty & Return Policy and, where applicable, the manufacturer's or brand's policy. Customers must contact Sync & Switch customer support before sending any product back.

Customers are responsible for providing accurate and complete information, including customer name, active phone number, full delivery address, and order specifics. Incorrect or incomplete information may result in delivery delays or unsuccessful order fulfillment.

All website content—including text, graphics, logos, images, design elements, and digital assets—is the property of Sync & Switch or used with appropriate permission and is protected by applicable intellectual property laws. Users may not reproduce, modify, duplicate, distribute, or commercially exploit website content without prior written permission.

The website may utilize third-party services, including payment gateways, courier delivery networks, and analytics tools. These external services operate under their own independent terms of service and privacy policies.

12. Changes to Terms

Sync & Switch reserves the right to update or modify these Terms & Conditions whenever necessary. Any revisions will take effect upon posting on this page.